deannamoyers web store FAQ section

Yes you certainly can. If there is any discount by buying more than one item and packing together to save shipping this is what you do: 1. Place your multiple order but DO NOT GO THROUGH CHECKOUT.....then after placing your order.. 2. email me at: drmoyers@comcast.net. I will: 1. Combine the items ordered and re-calculate shipping to your zip code. 2. Issue you a separate paypal invoice for payment. During this transaction period, I will place your chosen items on HOLD (up to 24 hours) to prevent any duplicate orders & allow you enough time to complete the transaction. 3. I will e mail you and tell you when the invoice is issued and payment is received. Payment for items ON HOLD for this type of transaction is expected within 24 hrs. If after the 24 hour hold period, payment is NOT received, I will sadly cancel the invoice, and put your item(s) back in stock due to NO SALE. OR: e mail me first & let me know what you are interested in. If I can adjust shipping charges so you can proceed through checkout, I will.

You must have paypal active account: *Click Buy Now button on selected purchase *If ordering more than one item, click Continue shopping & *Proceed by clicking Buy Now button on next items *Click 'ALTERNATE CHECKOUT' *Fill in Shipping Information *Click Next *Check Circle beside Paypal *Select your shipping method with cost *Submit order

You must verify credit card with Google *Click Buy Now button on selected purchase *If ordering more than one item, click Continue shopping *Proceed by clicking Buy Now button on next items *Click 'Buy with Google' Button *You will be asked to enter credit card information if not already set up *Verify your order is correct *Select Shipping method with cost *Click on ' Pay Your Order Now'

*Google Checkout using your approved credit/debit card (US buyers) Or *PayPal with your credit/debit card (Select 'Alternative Checkout'), AFTER you click 'Buy Now' or *PayPal echeck (there is a wait for clearance with echeck)

My store is set up to allow the buyer to select his preferred method of shipping. However, for US buyers, I usually use MEDIA RATE for 1# or more shipping for printed material (UNLESS PRIORITY is specifically selected), but you will have to e mail me BEFORE purchase to allow me to re-calculate the shipping costs & issue a paypal invoice for this to be reflected in a reduced shipping & handling charge. Please allow enough time to receive your merchandise. I do reserve the right to ship the most economical method if there is any issue with shipping.

Yes, you can purchase insurance and your package will ship by insured mail IF you do. However, IF YOU WANT INSURANCE, YOU MUST CONTACT ME BEFORE PURCHASING THE ITEM, so the shipping costs can be adjusted to reflect the amount of insurance you wish to purchase. Otherwise, your package will ship uninsured.

The web page for Vintage Touch is under the iantiqueonline.com site & can be found at the link below: http://iantiqueonline.ning.com/profile/DeannaMoyers

http://www.youtube.com/user/vintagetouch1?feature=mhum

http://twitter.com/#!/VintageTouch

Yes >>>>If you are a shopper from the UK, the Vintage Touch eCrater online store is now part of the eCrater UK Marketplace. You can shop from the Vintage Touch eCrater UK store at: http://deannamoyers.ecrater.co.uk/ >>>>If you are a shopper from Australia, the Vintage Touch eCrater online store is now part of the eCrater Australia Marketplace. You can shop from the Vintage Touch eCrater Australian store at: http://deannamoyers.ecrater.com.au/ >>>>If you are a shopper from Canada, Japan, Australia or UK, my store site is set up to receive orders from your country. >>>>If you are from any other nation, you must contact me in advance of purchase, and provide your 'ship to' information. If I agree to ship to your country, I will issue you a paypal invoice for the total due. Remember international shipping can take extra time to receive due to delay in customs and other things.

I have been selling antiques & collectibles since the year 2000 and have many satisfied customers. I sell antiques from a B&M shop space & I sell vintage to antique merchandise here on eCrater. I began as an Ebay seller & you can check my Ebay 100% positive feedback rating using this copy/paste link: http://myworld.ebay.com/imaboomer

Yes you can. The listings show the items with their price in pounds, but if you purchase an item from my UK store format the payment will convert to dollars automatically.

When placing an order on eCrater, you will receive a feedback link at the time of the sale. After 20 days if feedback has not been left for the seller, Ecrater sends a reminder to the buyer with another link, which gives you another opportunity to leave positive feedback.

I currently have three selling sites - same products. First: Store is American format with prices listed in dollars: http://deannamoyers.ecrater.com Second: Store is a UK format with prices listed in pounds: http://deannamoyers.ecrater.co/uk/. Shipping is still from the USA and will be calculated from that distance. Third: Store in an Australian format with prices listed in Australian dollars: http://deannamoyers.ecrater.com/au/. Shipping is still from the USA and will be calculated from that distance.

Yes, my home is smoke free & pet free. Items shipped from this house have no pet hair, pet odors or smoke odor.

The eCrater site gives all sellers the option of having a UK store format as well as American. If you are seeing my listings in pounds, you must have found my UK store. The link to my American store format is: http://deannamoyers.ecrater.com The link to my UK store format is: http://deannamoyers.ecrater.co.uk/ I also have an Australian store format.

Your privacy is of the utmost importance to me. You can rest assured that your email & contact information will never be passed on to anyone else & never used for spamming.

I would be delighted to have you follow Vintage Touch on FB. The Vintage Touch FB domain is: http://Facebook.com/vintagetouchstore/

http://pinterest.com/vintagetouch/

Yes. I try to take photos that accurately show the piece, but if you would like any other photos for any other reason, feel free to ask & I'll be happy to email them to you.

Vintage Touch is the name I have chosen for my antique business and I like to add my signature name 'Vintage Touch' to my listings to identify myself. By putting 'Vintage Touch' on the heading of each listing, you can find my products at the eCrater.com marketplace by typing in Vintage Touch in the main search engine.

You can view all products in gallery form. Once you click on an individual photo, you will see a gallery of other products for sale....to the right of this gallery there is a tab "view all products"....just click on this tab and you can view all my products. Thank you for browsing.

Please check with your country's regulations concerning any tariff, customs or duties fees that may be added to your package when it arrives. Since I have no way of knowing what or if these charges may occur, these fees are NOT included in the price or shipping costs that I charge. ANY EXTRA FEES ADDED WHEN YOUR PACKAGE ARRIVES AT YOUR POSTAL HANDLING FACILITY IS THE RESPONSIBILITY OF YOU THE BUYER!

Yes I will - IF THE 'SHIP TO' ADDRESS IS IN THE SAME TIME ZONE. I cannot pay additional shipping cost for an item that is calculated using your zip code, and then ship to another zip code in another zone, unless the shipping cost is the same. Please check the shipping cost on the item page, using your zip code & the 'ship to' zip code to verify that the cost is the same before purchasing.

Be aware when purchasing VINTAGE OR ANTIQUE items that most will arrive in used condition, some will show wear & age. Other items I sell may even be more desirable because of their distressed state. If there are noticeable defects I do my best to declare them under CONDITION, but on a rare occasion some minor defects may escape my notice or seem irrelevant to the over all beauty of the item. I may find the 'wear and tear' charming and distinctive where others may have a different description for the item. It is all in the eye and what you are wanting. Because of this my pieces are SOLD-AS-IS. So, again please do not hesitate to message me about anything you are questioning, and I will do my best to answer all your questions.

If you see a listed item and it says, ON HOLD, this item may still be available. I place items on hold when sold but also when transferred to my B&M shop space. If interested in an item marked ON HOLD, please message me - if available I will pick up the item and re-activate the listing so you can purchase the piece.